将节假日期间，还没处理完的事情，和预备要做事情罗列清单，比如回复询盘，联系供应商，安排运输等。

及时修改网站、社媒上的休假通知，调整邮箱的自动回复，避免影响到客户的询盘。

联系工厂、供应商，确认工人到岗、安排生产、价格变动等信息，再联系运输服务商，了解运输信息、船公司调价情况、仓位等。

（1）已经下单的客户

Dear 客户称呼,

Thank you so much for your understanding regarding our holiday period.

We have now officially resumed our full work schedule. Please kindly note that your order has already entered the production line and is currently being processed. It is expected to be shipped on（预计出货日期）.

Should you have any questions about your order, please feel free to contact us at any time. In the meantime, we will keep you updated on the order progress.

Best regards

尊敬的 xxx：

非常感谢您对我们假期安排的理解。

目前我们已正式恢复正常全面工作。温馨提示，您的订单已进入生产线，正在处理中，预计将于 2025 年 xx 月 xx 日发出。

若您对订单有任何疑问，欢迎随时与我们联系。在此期间，我们也会及时向您同步订单的进展情况。

顺祝商祺！

（2）还在跟进的客户

Dear 客户称呼,

Hope this email finds you well amid your busy schedule.

First, we wanted to share that our team has officially returned to work today after the holiday break. Thank you so much for your patience and understanding while we were away—your support means a lot to us, and we wish you a prosperous season ahead!

Now that we’re back at full operational capacity, we’re eager to pick up where we left off with our discussion about xx (订单或产品). Based on our market forecast, order volumes are expected to spike significantly in the next 2-3 weeks as more clients resume their procurement plans. To make sure your order avoids potential delays from the upcoming rush, we’d like to prioritize processing it at the earliest possible time.

For your easy reference, we’ve reattached the key details of our previous discussion (including product specs, quantity, and delivery timeline) and the updated payment information below:

1. Order Overview: [Briefly list core info, e.g., "Product: XXX Model | Quantity: XXX units | Estimated Production Lead Time: 7-10 working days"]
2. Payment Details: [e.g., "Bank Name: XXX | Account No.: XXX | Swift Code: XXX"]

Could you kindly confirm if the above details are still in line with your requirements? Once we receive your confirmation, we can immediately kick off the production preparation process.

If you have any questions or need to adjust any terms, please don’t hesitate to let us know—we’re here to support you.

Looking forward to your prompt reply to move this forward smoothly.

Best regards,

[你的名字][职位][公司]

[联系方式：邮箱/电话号码/WhatsApp]

尊敬的 xxx：

展信佳！希望您在忙碌的工作中一切顺利。

首先想跟您同步：经过假期休整，我们团队已于今日正式复工。非常感谢您在我们休假期间的耐心与理解 —— 您的支持对我们至关重要，也衷心祝愿您在接下来的季度生意兴隆！

目前我们已恢复 100% 产能，正是推进此前关于xx（如：XXX 号订单 / XXX 系列产品） 讨论的好时机。根据市场预判，未来 2-3 周内，随着更多客户重启采购计划，订单量将大幅增长。为避免您的订单因后续订单高峰出现延误，我们希望能优先为您启动处理流程。

为方便您查阅，我们将此前沟通的核心细节（含产品规格、数量、生产周期）及最新付款信息整理如下：

1. 订单概况：[简要列明关键信息，如 “产品：XXX 型号 | 数量：XXX 件 | 预计生产周期：7-10 个工作日”]
2. 付款信息：[如 “开户行：XXX 银行 | 账号：XXX | Swift 码：XXX”]

麻烦您确认上述信息是否仍符合您的需求？一旦收到您的确认，我们即可立即启动生产筹备工作。

若您有任何疑问，或需要调整任何条款，欢迎随时与我们沟通 —— 我们会全力配合您的需求。

期待您的及时回复，以便顺利推进后续事宜。

顺祝商祺！

还想了解哪些？在评论区留言吧。

（图片来源：网络）